Q. My credit card company just sent me a letter offering to let me "skip a payment" for the holidays. Should I take them up on it?
A. If your credit company invites you to skip a monthly payment without a penalty, it is probably not doing you a favor. You may still owe finance charges on your unpaid balance. And interest will probably be adding up on any purchases you make after the due date you skipped.
Q. What is the Equal Credit Opportunity Act, and what does it do for me?
A. The Equal Credit Opportunity Act protects you when dealing with anyone who regularly offers credit, including banks, finance companies, stores, credit card companies and credit unions.
When you apply for credit, a creditor may not:
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Ask about or consider your sex, race, national origin or religion;
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Ask about your marital status or your spouse, unless you are applying for a joint account or relying on your spouse’s income, or you live in a community property state (Arizona, California, Idaho, Louisiana, Nevada, New Mexico, Texas and Washington);
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Ask about your plans to have or raise children;
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Refuse to consider public assistance income or regularly received alimony or child support; or Refuse to consider income because of your sex or marital status or because it is from parttime work or retirement benefits.
You have the right to:
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Have credit in your birth name, your first name and your spouse’s last name, or your first name and a combined last name;
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Have a co-signer other than your spouse if one is necessary;
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Keep your own accounts after you change your name or marital status or retire, unless the creditor has evidence you are unable or unwilling to pay;
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Know why a credit application is rejected—the creditor must give you the specific reasons or tell you of your right to find out the reasons if you ask within 60 days;
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Have accounts shared with your spouse reported in both your names; and
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Know how much it will cost to borrow money.
For additional information about credit, contact the HUD Housing Counseling Clearinghouse at 1-888-466-3487, the Federal Trade Commission , the National Consumer Law Center , and the “Money” link.
Q. I just got an offer from a credit card company with a very low introductory rate - should I accept it?
A. Some cards are advertised with very low introductory interest rates called teasers. The rate is only good for a short period of time. If you know you can pay what you owe while the low rate is in effect, it could be a good deal. But if the teaser time runs out and you still owe money, you could end up paying a higher rate than you might have without the special introductory rate.
Check the fine print of the offer - in many cases, if you make just one late payment, it could cancel the teaser rate, and you'll be forced to pay a much higher interest rate.
Q. My wallet with all my credit cards was stollen. What should I do?
A. Call your banks and credit card issuers immediately when you suspect a credit or charge card has been lost or stolen. Many companies have toll-free numbers and 24-hour service to deal with such emergencies.
By federal law, once you report the loss or theft of a your card, you have no further responsibility for unauthorized charges. In any event, your maximum liability under federal law is $50 per card.
Q. I just checked my credit report and my credit card company has reported that I was late on a payment, but it's not true. What should I do?
A. If there is inaccurate or incomplete information in your credit report:
Under The Fair Credit Reporting Act, the information provider is required to investigate and report the results to the CRA. If the information is found to be incorrect, it must notify all nationwide CRAs to correct your file. If the investigation does not solve your dispute, ask that your statement concerning the dispute be included in your file. A notice of your dispute must be included anytime the CRA reports the negative item.
If the information is accurate, only time, hard work, and a personal debt repayment plan will improve your credit report.